Cookie Policy

1. Introduction

This Cookie Policy explains how Synergy Holdings ("we", "our", "us") uses cookies and similar technologies on our website and trading platform. As a company registered in the United Kingdom, we adhere to the GDPR, the UK Data Protection Act 2018, and guidelines issued by the Information Commissioner's Office (ICO).

2. What Are Cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies:

• Session Cookies: These cookies are temporary and are deleted when you close your browser.
• Persistent Cookies: These remain on your device for a set period or until you manually delete them.

3. Types of Cookies We Use

We use cookies for various purposes to enhance your browsing experience and to collect data that helps us improve our services. The cookies we use fall into several categories:

1. Essential Cookies: These cookies are necessary for the operation of our website and trading platform. They enable core functionality such as security, network management, and accessibility.
2. Performance Cookies: These cookies collect information about how you use our website, for instance which pages you visit most often. We use this information to improve the way our website works.
3. Functional Cookies: These cookies allow our website to remember choices you make, such as your username, language, or region, and provide enhanced, more personal features.
4. Advertising and Analytics Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns. They also help us understand user behavior on the platform.

4. Managing Cookies

Most web browsers allow you to control cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website or platform.

• You can set your browser to notify you when you receive a cookie.
• You can delete cookies that have already been stored on your device.
• For more detailed information on managing cookies, please refer to your browser’s help guide.

5. Third-Party Cookies

In addition to the cookies set by us, third parties (including advertisers, analytics providers, and service providers) may also place cookies on your device when you visit our website. These cookies are governed by the privacy policies of the third parties involved.

6. Data Retention

We retain cookie-related data for varying periods depending on the cookie type and its purpose. Essential cookies are retained only for the duration of your session, while persistent cookies remain until they expire or are manually deleted.

7. Your Rights & Choices

Under the GDPR and UK data protection law, you have the right to:

• Be informed about the use of cookies and related data processing practices.
• Access any personal data collected by cookies.
• Request the deletion or correction of your data.
• Object to certain types of data processing, including for direct marketing purposes.

8. Changes to This Cookie Policy

Synergy Holdings continually reviews our cookie practices to reflect changes in technology and regulation. We reserve the right to modify this Cookie Policy at any time. Any amendments will be published on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

Email: cookies@synergy holdings.com
Address: [Company Address, City, United Kingdom]
Phone: [Contact Number]